Arrival procedures
Please send flight details or an estimated arrival time when booking accommodation or as soon as possible once you know it.
Airport pickup
If you have booked accommodation with EC you must arrive at the airport between 08:00 and 20:00. Late/early arrivals may be asked to book alternative accommodation
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance. You will meet an EC transportation representative holding sign with the EC logo and your name. They will be waiting for you at Arrivals. If after 10 minutes you cannot see the EC representative, just call +44 (0)7342037743 (from the information desk or a mobile phone). (Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at the information desk.)