English
This policy outlines how students enrol at EC English schools and explains the information, checks, and processes completed before a booking is confirmed.
Admissions processes are managed centrally by EC Admissions and Internet Sales teams in accordance with local regulatory requirements applicable to each school location.
Additional requirements applicable to students studying at EC Dublin are included within this policy.
This policy applies to all students enrolling at EC English schools, including:
EC English is committed to:
Prior to enrolment, students are provided with information relating to:
Students booking through approved education agents receive information from their agent, who has access to EC promotional materials, official pricelists, and the EC Agent Partner Site. Agent bookings are managed through EC Admissions teams.
Students booking directly with EC English access information through the EC website or by contacting EC through website enquiry forms, telephone, email, web booking, or the “Get a Quote” function on the EC website. Direct bookings are managed through EC Internet Sales teams.
Prospective students may contact EC English through:
Enquiries are managed by internet sales advisors, admissions teams and local centre staff where required.
EC English aims to respond to student enquiries promptly and to provide accurate guidance on programme suitability, availability, accommodation, and enrolment requirements.
To confirm an enrolment, EC must receive:
Course and accommodation availability are checked before enrolment is confirmed.
Incomplete bookings may remain on hold until all required information is received.
Placement testing may be completed prior to or on arrival.
Additional requirements may apply for specific programmes.
Some courses, including English for Work, English in the City, IELTS Preparation, and Cambridge Examination Preparation programmes, require students to have a minimum level of English before joining the course.
Where applicable, students may be asked to complete a short placement test before enrolment is confirmed to help assess course suitability.
Following confirmation of booking, students complete EC’s online placement test before arrival to support class placement and ensure students are placed at the appropriate language level upon starting their course.
Where appropriate, EC may recommend an alternative course if it is considered more suitable for the student’s level, age, or study objectives.
To support an international learning environment and maintain nationality diversity within centres, EC monitors nationality and first-language concentrations across its schools. Where concentrations are considered too high for particular dates, courses, or centres, EC may manage enrolments, including temporarily limiting bookings from specific nationalities where appropriate. Where relevant, information relating to significant first-language concentrations may be communicated to students, parents, agents, or other stakeholders prior to enrolment.
A booking is considered confirmed only once:
Submitting an enquiry or application does not guarantee placement availability.
Students receive clear information relating to:
Deposit
A deposit is required in cases determined by EC, including but not limited to:
The applicable deposit amount and payment deadline will be communicated at the time of booking.
Unless otherwise agreed in writing:
Failure to make payment may result in:
Following payment, or confirmation of agreed payment arrangements, students receive:
Accommodation is subject to:
• Availability
• Age restrictions
• Specific accommodation eligibility requirements
• Welfare and safeguarding considerations
EC reserves the right to:
• Change accommodation provider or room allocation
• Offer alternative accommodation of a similar standard
• Apply special conditions for under-18 students
Special accommodation requests are not guaranteed unless confirmed in writing.
Requests to:
must be submitted in writing.
Additional fees or price differences may apply.
All changes remain subject to:
Cancellation requests must be submitted in writing.
Refund eligibility depends on:
Administrative fees may apply.
Refunds are processed to the original payer.
Non-EU/EEA students requiring immigration permission to study in Ireland must comply with current Irish immigration requirements applicable at the time of enrolment.
For students studying at EC Dublin:
If a student’s visa application is refused, EC must be informed as soon as possible and supporting visa refusal documentation may be requested.
Refunds relating to visa refusals are handled in accordance with EC Terms and Conditions.
Eligible students studying at EC Dublin are additionally protected under the applicable Programme for Education and Training (PEL) arrangements.
EC may request additional documentation where required for visa processing or compliance purposes.
Students aged 16–17 attending adult programmes:
These include:
Student information is processed and stored in accordance with applicable data protection legislation, including GDPR requirements.
Information is used for legitimate educational, operational, welfare, safeguarding, and immigration compliance purposes.
This policy should be read alongside:
