(All students under 18 years old must book return airport transfers if arriving and departing between 8:00pm and 8:00am).
I want an EC New York airport transfer, can I arrive at any time?
If you have booked accommodation with EC New York you must arrive at the airport between 08:00 and 20:00. Late/early arrivals may be asked to book alternative accommodation.
What information do I need to give to book an airport transfer?
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance.
Who will I meet at the airport?
You will receive an email the week prior to your arrival with detailed information about where and when to meet your driver. You will meet an EC transportation representative holding a sign with your name on it at the Welcome Center. The driver will be waiting for you there, holding a sign with your name on it. Please note that occasionally drivers may not stand directly at the Welcome Center. If you can not locate the driver, you may ask Welcome Center staff to assist you in calling your driver.
What should I do if I cannot find the EC New York representative?
Please note that EC representatives will arrive at JFK International Airport 90 minutes after flights have landed for international flights. For La Guardia and Newark international airports, the EC representative will arrive 60 minutes after flights have landed for international flights. For all domestic flights. 30 minutes after flights have landed. This is to allow for additional time to pass through customs and retrieve your bags. If after this time, you have not seen the EC representative, call +1-631-612-4494 from any pay phone in the terminal ( if you do not have mobile phone service). Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at the Welcome Center).
What should I do if I have missed my flight or my flight is delayed?
You should notify EC by calling, texting, or messaging on WhatsApp to +1-631-612-4494 as soon as possible and provide new flight details so we can reschedule your airport transfer and avoid additional cost. (Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time).
What should I do if I haven’t booked an EC transfer?
The New York City Subway System (MTA) offers the AirTrain transportation service for $8.75 (an additional $1 fee applies for the cost of the card) to Jamaica Station. From there, you may catch the Long Island Rail Road or subway options for most New York City Subway Lines. Additionally, yellow taxi cabs are available outside all terminals. For fares and further information, see: www.mta.info